Poly Lens: System Performance Degradation - device on/off line status

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.
Posted Sep 22, 2025 - 22:08 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 22, 2025 - 20:19 MDT

Update

We are continuing to work on a fix for this issue.
Posted Sep 22, 2025 - 19:46 MDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 22, 2025 - 19:46 MDT

Investigating

We are currently investigating this issue.
Posted Sep 22, 2025 - 18:42 MDT
This incident affected: Poly Lens.