OTD administrators are experiencing authentication failures to the portal.

Incident Report for Poly Cloud Services

Resolved

This incident has been resolved.

Posted Sep 18, 2025 - 22:00 MDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 18, 2025 - 10:16 MDT

Update

We are continuing to investigate this issue.

Posted Sep 18, 2025 - 06:14 MDT

Investigating

We are currently investigating an issue whereby OTD administrator may experiencing authentication failures when signing in to OTD portal. Calendar registration is not affected.

Posted Sep 17, 2025 - 16:47 MDT

This incident affected: One Touch Dial Service.